Customer Satisfaction Survey 2016

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We value your opinion!

Dear customer,

Within the scope of this survey, we would like to evaluate your satisfaction with us and our products. Therefore we would like to ask you to answer a few questions.

The survey takes about 10 minutes to complete and enables us to further improve our services to you.

Thank you very much for your support.

Your BPW Fahrzeugtechnik Team


General questions

1. Company: *

2. Branch:

3. First name, last name:

4. Function, position:

Questions about our products

5. How do you rate the following product criteria? *

1 Star = completely dissatisfied
2 Stars = dissatisfied
3 Stars = less satisfied
4 Stars = partly satisfied
5 Stars = mostly satisfied
6 Stars = completely satisfied

  1 2 3 4 5 6
Product innovation
Product variety
Product availability
Product quality
Value for money
Warranty
Lightweight construction
Ease of installation/assembly
Ease of maintenance
Wear
Availability of spare parts
Reliablity
Image
Instruction manuals / documentation

6. What other products do you think should be included in the BPW Fahrzeugtechnik product range? *

7. Do you use original BPW spare parts? *

Always
Mostly
Sometimes
Never

* Required field

 

 

BPW Fahrzeugtechnik | Pater-Ewald-Str. 29 | 33104 Paderborn