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Our service for you!

We define service not in words but in actions.

Our service team comprising Customer Services as well as the Technical Department always strive to offer you the best possible service via the shortest, quickest route.

We'll never let you down!

Do you have a complaint?

We will help you as quickly as possible! 

We can be reached from Monday to Thursday between 08.00 and 17.00 o'clock and on Fridays between 08.00 and 16.00 o’clock. We will strive to help you as quickly as we can.

Your comments help us improve our products, processes and service even further.

All complaints will be analysed meticulously and followed up. Tools such as QRQC (Quick Response Quality Control) are used to locate the cause of incidents and identify permanent solutions. Our aim is continual improvement.

Our customer services

Telephone: +49 5254 803-253

E-mail: kundendienst@bpw-fahrzeugtechnik.de

AL-KO Technology Paderborn GmbH | Pater-Ewald-Str. 29 | 33104 Paderborn